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Trojan warning when trying to get latest software

Posted: Mon Nov 03, 2014 8:52 am
by Chris Wilson
Both Avast and Kapersky are warning me the latest software downloads page is trying to infect my PC with a Trojan.


Is there an issue? Thanks.

Re: Trojan warning when trying to get latest software

Posted: Mon Nov 03, 2014 10:50 am
by TimH
I've been getting this too - I've just emailed the Syvecs guys to let them know.

Re: Trojan warning when trying to get latest software

Posted: Mon Nov 03, 2014 11:17 am
by Chris Wilson
Going to this URL I had no warnings downloading or running the software, seems to be something on the support pages themselves the AV's baulk at.

http://www.syvecs.co.uk/forum/viewto...79b5a0862148f7

Re: Trojan warning when trying to get latest software

Posted: Mon Nov 03, 2014 3:21 pm
by Chris Wilson
This is what i have received from the Avast! anti virus people, they also sent me a zip of the infected part of the code, which I can e-mail to your web people if required:

Hello Chris,

Thank you for contacting AVAST Software s.r.o. with your concerns.

There is malicious iframe present on your website. I am sending you malicious part of code as an archive "infected.zip" with password "virus".

Please clean your website and contact us back.

Best regards,
Prokop Kalivoda
Avast Technical Support Specialist

Ticket Details

--------------------------------------------------------------------------------
Ticket ID: DRW-934-41667
Department: Virus and FP reports
Type: FalsePositive
Status: On Hold
Priority: SendToVlabNow

Support Center: https://support.avast.com/index.php?

Re: Trojan warning when trying to get latest software

Posted: Mon Nov 03, 2014 6:44 pm
by Ryan.g
Chris,

Can you send it me bud as our antivirus spots nothing, ryan@syvecs.co.uk

Btw You can have my old shocks as had to but the bullet and buy new

Ryan

Re: Trojan warning when trying to get latest software

Posted: Tue Nov 04, 2014 12:08 pm
by Chris Wilson
File sent to your e-mail Ryan. Password to open the zip is "virus" without the inverted commas. Talking of virii, watch out for that ebola on your trips!! I know these African chiefs love their fancy motors ;)

Re: Trojan warning when trying to get latest software

Posted: Wed Nov 05, 2014 9:21 am
by Ryan.g
All Fixed guys,

Thanks for the Help Chris

Re: Trojan warning when trying to get latest software

Posted: Wed Nov 05, 2014 11:13 am
by AGsTony
Ryan

Still not working for me :(

Tony

Re: Trojan warning when trying to get latest software

Posted: Wed Nov 05, 2014 3:04 pm
by stevieturbo
Same with avast, sometimes it blocks the firmware downloads or transfers on computer.

Likewise, even the Syvecs webpage throws a warning first time you try and open it. Second time it usually opens though.

Re: Trojan warning when trying to get latest software

Posted: Fri Nov 07, 2014 2:48 pm
by Ryan.g
Gents,

Have you tried in the last day as i run AVAST and have no probs on all pages

Try clearing cookies for the site and do a DNS FLush